UPDATE 12http://www.sony.net/SonyInfo/News/Press/201107/11-0704E/index.html
Ripristino del PSN in Giappone dal 6 luglio
===================================
UPDATE 11http://blog.eu.playstation.com/2011/06/03/welcome-back-content-is-available-now-frequently-asked-questions-answered/
Pacchetto gratuito Welcome Back disponibile, istruzioni/FAQ dal PSBlog.
===================================
UPDATE 10http://blog.eu.playstation.com/2011/06/02/playstation-store-is-available-now/
Il PS Store è stato riaperto il 2 giugno, il pacchetto Welcome Back sarà reso disponibile in seguito.
===================================
UPDATE 9http://blog.us.playstation.com/2011/05/30/full-psn-services-including-playstation-store-return-this-week/
Sony annuncia ufficialmente la riapertura del PS Store durante questa settimana in America, Europa/territori PAL e Asia.
===================================
UPDATE 8Dettagli definitivi del "Welcome Pack" per l'Europa:
http://www.gamers4um.it/public/smf/index.php?topic=7303.msg94551#msg94551
http://blog.eu.playstation.com/2011/05/16/details-of-the-welcome-back-programme-for-scee-users-2/
===================================
UPDATE 7Ripristinati parzialmente i servizi PSN (obbligatorio aggiornamento firmware 3.61 e cambio password), la piena ripresa è sempre prevista per fine maggio:
http://www.gamers4um.it/public/smf/index.php?topic=7303.msg94526#msg94526
===================================
UPDATE 6Sony comunica che lo stop ai servizi PSN si protrarrà ulteriormente fino al termine delle verifiche dei "nuovi" sistemi di sicurezza. Dal blog Europeo arrivano i primi dettagli sul "Welcome Back" program: gli utenti PSN potranno scegliere due giochi PS3 da una lista di cinque, mentre gli utenti PSP potranno scegliere due giochi da una lista di quattro.
http://www.gamers4um.it/public/smf/index.php?topic=7303.msg94319#msg94319
===================================
UPDATE 5Aggiornamento della situazione, PSN ancora down (al 05/05/2011), polizza assicurativa per utenti USA (potrebbe essere applicata in futuro ad altre region), lettera di scuse di Stringer:
http://blog.us.playstation.com/2011/05/05/important-step-for-service-restoration/
http://blog.us.playstation.com/2011/05/05/sony-offering-free-allclear-id-plus-identity-theft-protection-in-the-united-states-through-debix-inc/
http://blog.us.playstation.com/2011/05/05/a-letter-from-howard-stringer/
( vedi post integrale all'indirizzo --> http://www.gamers4um.it/public/smf/index.php?topic=7303.msg94283#msg94283 )
===================================
UPDATE 4Compromessi anche i sistemi di Sony Online Entertainment (
non è ancora chiaro se si tratti delle stesse persone che hanno "bucato" il PSN, le date delle intrusioni rilevate differiscono)
http://www.soe.com/securityupdate/pressrelease.vm
http://www.soe.com/securityupdate
( vedi post integrale all'indirizzo --> http://www.gamers4um.it/public/smf/index.php?topic=7303.msg94188#msg94188 )
===================================
UPDATE 3Sony conferma la ripresa parziale dei servizi PSN nel corso di questa settimana, annuncia programma "Welcome Back" (download gratuito di contenuti, 1 mese di PS+ gratis)
CitazioneSOME PLAYSTATION®NETWORK AND QRIOCITY™ SERVICES TO BE AVAILABLE THIS WEEK
Phased Global Rollout of Services to Begin Regionally;
System Security Enhanced to Provide Greater Protection of Personal Information
Tokyo, May 1, 2011 – Sony Computer Entertainment (SCE) and Sony Network Entertainment International (SNEI, the company) announced they will shortly begin a phased restoration by region of PlayStation®Network and Qriocity™ services, beginning with gaming, music and video services to be turned on. The company also announced both a series of immediate steps to enhance security across the network and a new customer appreciation program to thank its customers for their patience and loyalty.
Following a criminal cyber-attack on the company's data-center located in San Diego, California, U.S.A., SNEI quickly turned off the PlayStation Network and Qriocity services, engaged multiple expert information security firms over the course of several days and conducted an extensive audit of the system. Since then, the company has implemented a variety of new security measures to provide greater protection of personal information. SNEI and its third-party experts have conducted extensive tests to verify the security strength of the PlayStation Network and Qriocity services. With these measures in place, SCE and SNEI plan to start a phased rollout by region of the services shortly. The initial phase of the rollout will include, but is not limited to, the following:
* Restoration of Online game-play across the PlayStation®3 (PS3) and PSP® (PlayStation®Portable) systems
-This includes titles requiring online verification and downloaded games
* Access to Music Unlimited powered by Qriocity for PS3/PSP for existing subscribers
* Access to account management and password reset
* Access to download un-expired Movie Rentals on PS3, PSP and MediaGo
* PlayStation®Home
* Friends List
* Chat Functionality
[...]
ndTurry: tagliato per limiti di spazio, l'intero contenuto del post del PSBlog si può leggere qui http://www.gamers4um.it/public/smf/index.php?topic=7303.msg94135#msg94135 o nel link dopo il quote
Press Release: Some PlayStation Network and Qriocity Services to be Available This Week (http://blog.us.playstation.com/2011/04/30/press-release-some-playstation-network-and-qriocity-services-to-be-available-this-week/)=============================================
UPDATE 2Postata nuova Q&A su PS Blog
Citazione di: Q&A #1 for PlayStation Network and Qriocity ServicesQ: Are you working with law enforcement on this matter?
A: Yes, we are currently working with law enforcement on this matter as well as a recognized technology security firm to conduct a complete investigation. This malicious attack against our system and against our customers is a criminal act and we are proceeding aggressively to find those responsible.
Q: Was my personal data encrypted?
A: All of the data was protected, and access was restricted both physically and through the perimeter and security of the network. The entire credit card table was encrypted and we have no evidence that credit card data was taken. The personal data table, which is a separate data set, was not encrypted, but was, of course, behind a very sophisticated security system that was breached in a malicious attack.
Q: Was my credit card data taken?
A: While all credit card information stored in our systems is encrypted and there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained. Keep in mind, however that your credit card security code (sometimes called a CVC or CSC number) has not been obtained because we never requested it from anyone who has joined the PlayStation Network or Qriocity, and is therefore not stored anywhere in our system.
Q: What steps should I take at this point to help protect my personal data?
A: For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well. To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports.
Q: What if I don't know which credit card I've got attached to my PlayStation Network account?
A: If you've added funds to your PlayStation Network wallet in the past, you should have received a confirmation email from "DoNotReply@ac.playstation.net" at the email address associated with your account. This email would have been sent to you immediately after you added the funds, and will contain the first 4 digits and last 4 digits of your credit card number. You can also check your previous credit card statements to determine which card was attached to your PlayStation Network or Qriocity accounts.
Q: When or how can I change my PlayStation Network password?
A: We are working on a new system software update that will require all users to change their password once PlayStation Network is restored. We will provide more details about the new update shortly.
Q: Have all PlayStation Network and Qriocity users been notified of the situation?
A: In addition to alerting the media and posting information about it on this blog, we have also been sending emails directly to all 77 million registered accounts. It takes a bit of time to send that many emails, and recognize that not every email will still be active, but this process has been underway since yesterday. At this time, the majority of emails have been sent and we anticipate that all registered accounts will have received notifications by April 28th. Consumers may also visit www.us.playstation.com/support and www.qriocity.com for notices regarding this issue. In addition, we have taken steps to disseminate information regarding this issue to media outlets so that consumers are informed.
Q: What steps is Sony taking to protect my personal data in the future?
A: We've taken several immediate steps to add protections for your personal data. First, we temporarily turned off PlayStation Network and Qriocity services and, second, we are enhancing security and strengthening our network infrastructure. Moving forward, we are initiating several measures that will significantly enhance all aspects of PlayStation Network's security and your personal data, including moving our network infrastructure and data center to a new, more secure location, which is already underway. We will provide additional information on these measures shortly.
Q: Has Sony identified the party or parties responsible for the PlayStation Network hack and subsequent theft of personal information?
A: We are currently conducting a thorough investigation of the situation and are working closely with a recognized technology security firm and law enforcement in order to find those responsible for this criminal act no matter where in the world they might be located.
Q: When will the PlayStation Network and Qriocity be back online?
A: Our employees have been working day and night to restore operations as quickly as possible, and we expect to have some services up and running within a week from yesterday. However, we want to be very clear that we will only restore operations when we are confident that the network is secure.
Q&A #1 for PlayStation Network and Qriocity Services=============================================
UPDATE 1Sony conferma ufficialmente l'intrusione non autorizzata nel sistema
Citazione di: Patrick Seybold // Sr. Director, Corporate Communications & Social MediaThank you for your patience while we work to resolve the current outage of PlayStation Network & Qriocity services. We are currently working to send a similar message to the one below via email to all of our registered account holders regarding a compromise of personal information as a result of an illegal intrusion on our systems. These malicious actions have also had an impact on your ability to enjoy the services provided by PlayStation Network and Qriocity including online gaming and online access to music, movies, sports and TV shows. We have a clear path to have PlayStation Network and Qriocity systems back online, and expect to restore some services within a week.
We're working day and night to ensure it is done as quickly as possible. We appreciate your patience and feedback.
Citazione
Valued PlayStation Network/Qriocity Customer:
We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have:
1. Temporarily turned off PlayStation Network and Qriocity services;
2. Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and
3. Quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information.
We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable.
Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.
For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well.
To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports. We are providing the following information for those who wish to consider it:
[...]
We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at 1-800-345-7669 should you have any additional questions.
Sincerely,
Sony Computer Entertainment and Sony Network Entertainment
Update on PlayStation Network and QriocityCitazione di: Patrick Seybold // Sr. Director, Corporate Communications & Social MediaI wanted to take this opportunity to clarify a point and answer one of the most frequently asked questions today.
There's a difference in timing between when we identified there was an intrusion and when we learned of consumers' data being compromised. We learned there was an intrusion April 19th and subsequently shut the services down. We then brought in outside experts to help us learn how the intrusion occurred and to conduct an investigation to determine the nature and scope of the incident. It was necessary to conduct several days of forensic analysis, and it took our experts until yesterday to understand the scope of the breach. We then shared that information with our consumers and announced it publicly this afternoon.
For those who were looking there's also an FAQ with some more frequently asked questions
Thank you for your continued patience and support.
Clarifying a Few PSN Points=============================================
ORIGINAL POSTCitazioneAn external intrusion on our system has affected our PlayStation Network and Qriocity services. In order to conduct a thorough investigation and to verify the smooth and secure operation of our network services going forward, we turned off PlayStation Network & Qriocity services on the evening of Wednesday, April 20th. Providing quality entertainment services to our customers and partners is our utmost priority. We are doing all we can to resolve this situation quickly, and we once again thank you for your patience. We will continue to update you promptly as we have additional information to share.
http://blog.us.playstation.com/2011/04/22/update-on-playstation-network-qriocity-services/CitazioneWe sincerely regret that PlayStation Network and Qriocity services have been suspended, and we are working around the clock to bring them both back online. Our efforts to resolve this matter involve re-building our system to further strengthen our network infrastructure. Though this task is time-consuming, we decided it was worth the time necessary to provide the system with additional security.
We thank you for your patience to date and ask for a little more while we move towards completion of this project. We will continue to give you updates as they become available.
http://blog.us.playstation.com/2011/04/23/latest-update-for-psnqriocity-services/Il PSN è "spento" da diversi giorni per via di un accesso non autorizzato da parte di sconosciuti. L'ultimo aggiornamento sulla situazione da parte di Sony (via PSblog) è a dir poco inquietante: stanno - testuali parole - "
ricostruendo il sistema per rafforzare ulteriormente la loro infrastruttura di rete".
Qualsiasi cosa voglia dire "ricostruendo", la situazione è questa. :sweat:
ho letto da qualche parte che riparte oggi in USA e domani in Europa
CitazioneI know you are waiting for additional information on when PlayStation Network and Qriocity services will be online. Unfortunately, I don't have an update or timeframe to share at this point in time.
As we previously noted, this is a time intensive process and we're working to get them back online quickly. We'll keep you updated with information as it becomes available. We once again thank you for your patience.
http://blog.us.playstation.com/2011/04/25/psn-update/
Questo post (sempre dal blog ufficiale) è datato ieri e ancora non riportava date certe.
Di più nin zo. :look: :sweat:
CitazionePer il psn girà voce sia dovuto a un custom firmware che permette di connettersi online facendo riconoscere la console come device di debug, ciò permetterebbe il download gratis di tutti i contenuti del PSN.
Pare che sony abbia bloccato il PSN per quello in attesa di mettere una pezza alla cosa.
Plausibile?
Boh tutto è possibile... certo non mi aspetto che Sony scenda nei dettagli delle problematiche tecniche, non ne vedo il motivo (anzi le si potrebbe ritorcere contro considerato che in questi giorni c'è già abbastanza incertezza attorno all'accaduto).
Citazione di: Reiz il 26 Aprile, 2011, 13:43:47Plausibile?
Imho non si lasciano a piedi milioni di giocatori ( a pasqua e con giochi tipo socom appena sui scaffali ) per questo motivo , secondo me ci sono ragioni importanti di sicurezza . Sicurezza evidentemente violata , non credo sia una coincidenza l accaduto dopo le recentissime battaglie legali contro proprio noti hacker .
Ovviamente potrei benissimo essermi sbagliato :) ma questa e' la mia ''sensazione'' !
Citazione di: Sirio il 26 Aprile, 2011, 17:32:46
Imho non si lasciano a piedi milioni di giocatori ( a pasqua e con giochi tipo socom appena sui scaffali ) per questo motivo , secondo me ci sono ragioni importanti di sicurezza . Sicurezza evidentemente violata , non credo sia una coincidenza l accaduto dopo le recentissime battaglie legali contro proprio noti hacker .
Ovviamente potrei benissimo essermi sbagliato :) ma questa e' la mia ''sensazione'' !
E io la penso esattamente come te ;)
..ad esempio dati personali o delle Carte di Credito? :look:
Certo che stanno facendo una figura barbina....
Non sono più le Sony di una volta. :lol2:
nell'ultimo comunicato la sony consiglia di tener d'occhio le transazioni della carta di credito...
annamo bene :gogogo:
Citazione di: Mystic il 26 Aprile, 2011, 22:28:57
nell'ultimo comunicato la sony consiglia di tener d'occhio le transazioni della carta di credito...
annamo bene :gogogo:
:omg:
Citazione di: Sirio il 26 Aprile, 2011, 22:34:55
:omg:
eh si... la situazione sembra parecchio grave
io che vivo in simbiosi con la carta di credito ora sono costretto a chiamare la banca per verificare le transazioni
grassie sony :gogogo:
Si, ma se trovassi sulla mia carta una transazione illecita su chi mi rivalgo, su Sony?
Dilettanti allo sbaraglio. :ohno:
Citazione di: maxam il 26 Aprile, 2011, 22:41:47
Si, ma se trovassi sulla mia carta una transazione illecita su chi mi rivalgo, su Sony?
assolutamente no...
tu ovviamente vai dalla tua banca...
poi ci sono varie carte di credito con vari tipi di "assicurazioni" che tutelano il cliente proprio in questi casi.
EDIT: ho appena controllato il conto della mia carta di credito. tutto nella norma. nessuna transazione sospetta
Citazione di: Patrick Seybold // Sr. Director, Corporate Communications & Social MediaThank you for your patience while we work to resolve the current outage of PlayStation Network & Qriocity services. We are currently working to send a similar message to the one below via email to all of our registered account holders regarding a compromise of personal information as a result of an illegal intrusion on our systems. These malicious actions have also had an impact on your ability to enjoy the services provided by PlayStation Network and Qriocity including online gaming and online access to music, movies, sports and TV shows. We have a clear path to have PlayStation Network and Qriocity systems back online, and expect to restore some services within a week.
We're working day and night to ensure it is done as quickly as possible. We appreciate your patience and feedback.
Citazione
Valued PlayStation Network/Qriocity Customer:
We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have:
1. Temporarily turned off PlayStation Network and Qriocity services;
2. Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and
3. Quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information.
We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable.
Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.
For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well.
To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports. We are providing the following information for those who wish to consider it:
[...]
We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at 1-800-345-7669 should you have any additional questions.
Sincerely,
Sony Computer Entertainment and Sony Network Entertainment
Update on PlayStation Network and QriocityCitazione di: Patrick Seybold // Sr. Director, Corporate Communications & Social MediaI wanted to take this opportunity to clarify a point and answer one of the most frequently asked questions today.
There's a difference in timing between when we identified there was an intrusion and when we learned of consumers' data being compromised. We learned there was an intrusion April 19th and subsequently shut the services down. We then brought in outside experts to help us learn how the intrusion occurred and to conduct an investigation to determine the nature and scope of the incident. It was necessary to conduct several days of forensic analysis, and it took our experts until yesterday to understand the scope of the breach. We then shared that information with our consumers and announced it publicly this afternoon.
For those who were looking there's also an FAQ with some more frequently asked questions
Thank you for your continued patience and support.
Clarifying a Few PSN PointsHo omesso una parte di scarso interesse in quanto relativa all'utenza USA.
In soldoni, hanno davvero "bucato" il sistema accedendo illecitamente a nomi, indirizzi di residenza ed email, data di nascita, password e login PSN, ecc. Non vi è certezza sull'eventualità che possano essere stati trafugati dati relativi alle carte di credito ma la cosa non può essere nemmeno esclusa, pertanto Sony avverte che il numero e la data di scadenza (ma non il codice di sicurezza) potrebbero rientrare tra le informazioni cui gli hacker hanno avuto accesso.
Entro una settimana alcuni dei servizi dovrebbero essere ripristinati.
dove lavora la mia ragassa (una delle più grandi aziende di carte di credito sfizzere) hanno appena rilasciato un comunicato riguardo il problema con il psn
- ad oggi pare non ci siano transazioni "rubate". o meglio.. non hanno avuto ancora lamentele da parte dei clienti...
- ad ogni cliente che lo desidererà, verrà sostituita la carta di credito "gratuitamente". normalmente vengono richiesti ca. 10-15 euri.
Vabbe, hanno dimostrato di non meritare fiducia. Appena lo ripristinano tolgo la carta di credito e non mi rivedranno fino a che non avrò una carta a consumo.
:tsk:
Io sul PSN uso la Postepay. :notooth:
(https://www.gamers4um.it/public/upload_imgs/20110428/scimmia.jpg)
^^
In esclusiva siamo riusciti ad ottenere una rarissima foto del responsabile della sicurezza informatica SCE intento a risolvere il "problema".
No ragà seriamente: non so voi ma a me sta frase pare allucinante (we have) Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened, cioè mettono in piedi una struttura online senza nemmeno avere all'interno personale in grado di gestire ed analizzare l'accaduto!? :doubt2: :sweat:
Citazione di: Turrican3 il 28 Aprile, 2011, 10:18:30
No ragà seriamente: non so voi ma a me sta frase pare allucinante (we have) Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened, cioè mettono in piedi una struttura online senza nemmeno avere all'interno personale in grado di gestire ed analizzare l'accaduto!? :doubt2: :sweat:
Ma se non riescono a prevedere gli anni bisestili, vuoi che riescano a mettere in piedi una struttura seria per l'online? Facile che non abbiano criptato nulla in quei server...
Citazione di: Q&A #1 for PlayStation Network and Qriocity ServicesQ: Are you working with law enforcement on this matter?
A: Yes, we are currently working with law enforcement on this matter as well as a recognized technology security firm to conduct a complete investigation. This malicious attack against our system and against our customers is a criminal act and we are proceeding aggressively to find those responsible.
Q: Was my personal data encrypted?
A: All of the data was protected, and access was restricted both physically and through the perimeter and security of the network. The entire credit card table was encrypted and we have no evidence that credit card data was taken. The personal data table, which is a separate data set, was not encrypted, but was, of course, behind a very sophisticated security system that was breached in a malicious attack.
Q: Was my credit card data taken?
A: While all credit card information stored in our systems is encrypted and there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained. Keep in mind, however that your credit card security code (sometimes called a CVC or CSC number) has not been obtained because we never requested it from anyone who has joined the PlayStation Network or Qriocity, and is therefore not stored anywhere in our system.
Q: What steps should I take at this point to help protect my personal data?
A: For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well. To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports.
Q: What if I don’t know which credit card I’ve got attached to my PlayStation Network account?
A: If you’ve added funds to your PlayStation Network wallet in the past, you should have received a confirmation email from “DoNotReply@ac.playstation.net” at the email address associated with your account. This email would have been sent to you immediately after you added the funds, and will contain the first 4 digits and last 4 digits of your credit card number. You can also check your previous credit card statements to determine which card was attached to your PlayStation Network or Qriocity accounts.
Q: When or how can I change my PlayStation Network password?
A: We are working on a new system software update that will require all users to change their password once PlayStation Network is restored. We will provide more details about the new update shortly.
Q: Have all PlayStation Network and Qriocity users been notified of the situation?
A: In addition to alerting the media and posting information about it on this blog, we have also been sending emails directly to all 77 million registered accounts. It takes a bit of time to send that many emails, and recognize that not every email will still be active, but this process has been underway since yesterday. At this time, the majority of emails have been sent and we anticipate that all registered accounts will have received notifications by April 28th. Consumers may also visit www.us.playstation.com/support and www.qriocity.com for notices regarding this issue. In addition, we have taken steps to disseminate information regarding this issue to media outlets so that consumers are informed.
Q: What steps is Sony taking to protect my personal data in the future?
A: We’ve taken several immediate steps to add protections for your personal data. First, we temporarily turned off PlayStation Network and Qriocity services and, second, we are enhancing security and strengthening our network infrastructure. Moving forward, we are initiating several measures that will significantly enhance all aspects of PlayStation Network’s security and your personal data, including moving our network infrastructure and data center to a new, more secure location, which is already underway. We will provide additional information on these measures shortly.
Q: Has Sony identified the party or parties responsible for the PlayStation Network hack and subsequent theft of personal information?
A: We are currently conducting a thorough investigation of the situation and are working closely with a recognized technology security firm and law enforcement in order to find those responsible for this criminal act no matter where in the world they might be located.
Q: When will the PlayStation Network and Qriocity be back online?
A: Our employees have been working day and night to restore operations as quickly as possible, and we expect to have some services up and running within a week from yesterday. However, we want to be very clear that we will only restore operations when we are confident that the network is secure.
Q&A #1 for PlayStation Network and Qriocity ServicesAggiornamento della situazione con una nuova Q&A postata.
Ancora nessuna previsione riguardo la piena ripresa della funzionalità del PSN, per quel che concerne l'account, Sony sta lavorando su un aggiornamento del firmware che renderà obbligatorio il cambio della password al primo tentativo di login una volta che l'infrastruttura di rete verrà ripristinata.
quindi bisognerà cambiare la pass??
Va' che roba... :sweat:
Citazione"Non sono pazzo, preferisco non avere l'FBI alla mia porta. Far girare software homebrew ed esplorare la sicurezza è bello, entrare nel server di altri e rubare un database con le informazioni degli utenti non lo è. Si mette la comunità hacker in cattiva luce, persino se si attacca un'azienda di imbecilli come Sony".
Dichiarazioni di Geohot. :hihi:
Fonte: tomshw.it
E ci sono pure fanboy in giro che ancora la difendono. :lol2:
Citazione di: Giulo75 il 29 Aprile, 2011, 15:10:31
Dichiarazioni di Geohot. :hihi:
Fonte: tomshw.it
E ci sono pure fanboy in giro che ancora la difendono. :lol2:
Su internet se vuoi trovi di tutto :sisi:
:tsk:
La credibilità di Sony era in lenta discesa. Un po' in tutti i settori, aggiungerei.
Credo che ora sia arrivata al suo minimo storico.
Farsi hackerare così il PSN è roba da veri dilettanti. Non ci sono altre parole.
E la loro mail di scuse se la possono infilare la dove non batte il sole.
Citazione di: maxam il 29 Aprile, 2011, 22:56:57
La credibilità di Sony era in lenta discesa. Un po' in tutti i settori, aggiungerei.
Credo che ora sia arrivata al suo minimo storico.
Farsi hackerare così il PSN è roba da veri dilettanti. Non ci sono altre parole.
E la loro mail di scuse se la possono infilare la dove non batte il sole.
E' pronta per essere pappata da Apple. :hihi:
CitazioneSOME PLAYSTATION®NETWORK AND QRIOCITY™ SERVICES TO BE AVAILABLE THIS WEEK
Phased Global Rollout of Services to Begin Regionally;
System Security Enhanced to Provide Greater Protection of Personal Information
Tokyo, May 1, 2011 – Sony Computer Entertainment (SCE) and Sony Network Entertainment International (SNEI, the company) announced they will shortly begin a phased restoration by region of PlayStation®Network and Qriocity™ services, beginning with gaming, music and video services to be turned on. The company also announced both a series of immediate steps to enhance security across the network and a new customer appreciation program to thank its customers for their patience and loyalty.
Following a criminal cyber-attack on the company's data-center located in San Diego, California, U.S.A., SNEI quickly turned off the PlayStation Network and Qriocity services, engaged multiple expert information security firms over the course of several days and conducted an extensive audit of the system. Since then, the company has implemented a variety of new security measures to provide greater protection of personal information. SNEI and its third-party experts have conducted extensive tests to verify the security strength of the PlayStation Network and Qriocity services. With these measures in place, SCE and SNEI plan to start a phased rollout by region of the services shortly. The initial phase of the rollout will include, but is not limited to, the following:
* Restoration of Online game-play across the PlayStation®3 (PS3) and PSP® (PlayStation®Portable) systems
-This includes titles requiring online verification and downloaded games
* Access to Music Unlimited powered by Qriocity for PS3/PSP for existing subscribers
* Access to account management and password reset
* Access to download un-expired Movie Rentals on PS3, PSP and MediaGo
* PlayStation®Home
* Friends List
* Chat Functionality
Working closely with several outside security firms, the company has implemented significant security measures to further detect unauthorized activity and provide consumers with greater protection of their personal information. The company is also creating the position of Chief Information Security Officer, directly reporting to Shinji Hasejima, Chief Information Officer of Sony Corporation, to add a new position of expertise in and accountability for customer data protection and supplement existing information security personnel. The new security measures implemented include, but are not limited to, the following:
* Added automated software monitoring and configuration management to help defend against new attacks
* Enhanced levels of data protection and encryption
* Enhanced ability to detect software intrusions within the network, unauthorized access and unusual activity patterns
* Implementation of additional firewalls
The company also expedited an already planned move of the system to a new data center in a different location that has been under construction and development for several months. In addition, PS3 will have a forced system software update that will require all registered PlayStation Network users to change their account passwords before being able to sign into the service. As an added layer of security, that password can only be changed on the same PS3 in which that account was activated, or through validated email confirmation, a critical step to help further protect customer data.
The company is conducting a thorough and on-going investigation and working with law enforcement to track down and prosecute those responsible for the illegal intrusion.
"This criminal act against our network had a significant impact not only on our consumers, but our entire industry. These illegal attacks obviously highlight the widespread problem with cyber-security. We take the security of our consumers' information very seriously and are committed to helping our consumers protect their personal data. In addition, the organization has worked around the clock to bring these services back online, and are doing so only after we had verified increased levels of security across our networks," said Kazuo Hirai, Executive Deputy President, Sony Corporation. "Our global audience of PlayStation Network and Qriocity consumers was disrupted. We have learned lessons along the way about the valued relationship with our consumers, and to that end, we will be launching a customer appreciation program for registered consumers as a way of expressing our gratitude for their loyalty during this network downtime, as we work even harder to restore and regain their trust in us and our services."
Complimentary Offering and "Welcome Back" Appreciation Program
While there is no evidence at this time that credit card data was taken, the company is committed to helping its customers protect their personal data and will provide a complimentary offering to assist users in enrolling in identity theft protection services and/or similar programs. The implementation will be at a local level and further details will be made available shortly in each region.
The company will also rollout the PlayStation Network and Qriocity "Welcome Back" program, to be offered worldwide, which will be tailored to specific markets to provide our consumers with a selection of service options and premium content as an expression of the company's appreciation for their patience, support and continued loyalty.
Central components of the "Welcome Back" program will include:
* Each territory will be offering selected PlayStation entertainment content for free download. Specific details of this content will be announced in each region soon.
* All existing PlayStation Network customers will be provided with 30 days free membership in the PlayStation Plus premium service. Current members of PlayStation Plus will receive 30 days free service.
* Music Unlimited powered by Qriocity subscribers (in countries where the service is available) will receive 30 days free service.
Additional "Welcome Back" entertainment and service offerings will be rolled out over the coming weeks as the company returns the PlayStation Network and Qriocity services to the quality standard users have grown to enjoy and strive to exceed those exceptions.
SNEI will continue to reinforce and verify security for transactions before resuming the PlayStation®Store and other Qriocity operations, scheduled for this month.
For more information about the PlayStation Network and Qriocity services intrusion and restoration, please visit http://blog.us.playstation.com. or http://blog.eu.playstation.com/
Press Release: Some PlayStation Network and Qriocity Services to be Available This Week (http://blog.us.playstation.com/2011/04/30/press-release-some-playstation-network-and-qriocity-services-to-be-available-this-week/)Riassumendo:
- durante la prossima settimana verranno parzialmente ripristinati i servizi PSN/Qriocity;
- viene creata la figura professionale di Chief Information Security Officer, che si occuperà di protezione dei dati personali e dovrà riferire direttamente al responsabile dell'IT di Sony Corporation
- PS3 riceverà un upgrade forzato del firmware che obbligherà a modificare la password al primo login; in seguito la password potrà essere modificata solo con una controverifica via email associata al profilo, oppure dalla console in cui l'account stesso è stato attivato;
- il "Welcome Back" Program offrirà a tutti gli utenti registrati sul PSN del materiale (non ancora definito) da scaricare gratuitamente, 30 giorni di Playstation+ (gratuiti per i non iscritti al servizio, in estensione per gli abbonati) e 30 giorni di accesso gratuito per gli abbonati al servizio Music Unlimited di Qriocity;
- la riapertura del PS Store è prevista nel corso del mese;
Sono dei pagliacci.
Eh, tra questa e la firma digitale "impenetrabile" di PS3 l'han veramente fatta grossa IMHO sul fronte della sicurezza. :sweat:
Tra parentesi, il discorso sui dati delle carte di credito criptati non credo regga al 100%.
Qua il problema è che non si sa nemmeno se questi dati gli hacker se li siano presi... e se li hanno presi la questione diventa semplicemente SE gli interessano o meno, in quanto dubito esista un encoding totalmente sicuro da non poter essere "aperto" per tentativi, cosa che con le risorse computazionali disponibili al giorno d'oggi è pure relativamente economica. :sweat: :sweat:
http://www.vg247.com/2011/05/03/report-sony-loses-12700-credit-card-numbers/
SOE: 12,700 old CC numbers, 10,700 DD records breache
The hits just keep coming for Sony. Following all-too-soon after the news that Sony Online Entertainment servers had been taken offline, the company has now confirmed that it "may" have lost 12,700 customer credit card numbers.
Mi hai anticipato di un soffio. :sweat:
Sostanzialmente degli hacker hanno avuto accesso (anche?
non è chiaro se si tratti delle stesse persone che hanno "bucato" il PSN, le date delle intrusioni rilevate differiscono) ai dati dell'affiliata Sony Online Entertainment, che si occupa prevalentemente di MMO.
Le due press release:
http://www.soe.com/securityupdate/pressrelease.vm
http://www.soe.com/securityupdate
CitazioneSONY ONLINE ENTERTAINMENT ANNOUNCES THEFT OF DATA FROM ITS SYSTEMS
Breach Believed to Stem From Initial Criminal Hack of SOE
Tokyo, May 3, 2011 - Sony Corporation and Sony Computer Entertainment announced today that their ongoing investigation of illegal intrusions into Sony Online Entertainment LLC (SOE, the company) systems revealed yesterday morning (May 2, Tokyo time) that hackers may have stolen SOE customer information on April 16th and 17th, 2011 (PDT). SOE is based in San Diego, California, U.S.A.
This information, which was discovered by engineers and security consultants reviewing SOE systems, showed that personal information from approximately 24.6 million SOE accounts may have been stolen, as well as certain information from an outdated database from 2007. The information from the outdated database that may have been stolen includes approximately 12,700 non-U.S. credit or debit card numbers and expiration dates (but not credit card security codes), and about 10,700 direct debit records of certain customers in Austria, Germany, Netherlands and Spain.
With the current outage of the PlayStation® Network and Qriocity™ services and the ongoing investigation into the recent attacks, SOE had also undertaken an intensive investigation into its system. Upon discovery of this additional information, the company promptly shut down all servers related to SOE services while continuing to review and upgrade all of its online security systems in the face of these unprecedented cyber-attacks.
On May 1, Sony apologized to its customers for the inconvenience caused by its network services outages. The company is working with the FBI and continuing its own full investigation while working to restore all services.
Sony is making this disclosure as quickly as possible after the discovery of the theft, and the company has posted information on its website and will send e-mails to all consumers whose data may have been stolen.
The personal information of the approximately 24.6 million SOE accounts that was illegally obtained, to the extent it had been provided to SOE, is as follows:
* name
* address
* e-mail address
* birthdate
* gender
* phone number
* login name
* hashed password.
In addition to the information above, the 10,700 direct debit records from accounts in Austria, Germany, Netherlands and Spain, include:
* bank account number
* customer name
* account name
* customer address.
SOE will grant customers 30 days of additional time on their subscriptions, in addition to compensating them one day for each day the system is down. It is also in the process of outlining a "make good" plan for its PlayStation®3 MMOs (DC Universe Online and Free Realms). More information will be released this week.
Additionally, the company is committed to helping its customers protect their personal data and will provide a complimentary offering to assist users in enrolling in identity theft protection services and/or similar programs. The implementation will be at a local level and further details will be made available shortly in each region.
Sony Online Entertainment LLC (SOE) has been a recognized worldwide leader in massively multiplayer online games since 1999. Best known for its blockbuster hits and franchises, including EverQuest®, EverQuest® II, Champions of Norrath®, PlanetSide®, Free Realms®, Clone Wars Adventures™, and DC Universe Online™, SOE creates, develops and provides compelling online entertainment for virtually all platforms, including the PlayStation®3 Computer Entertainment System, Personal Computer, mobile and social networks. SOE is building on its proven legacy and pioneering the future of the interactive entertainment space through creative development and inspired gameplay design for audiences of all ages. To learn more, visit www.soe.com.
For more information and update about the SOE services, please visit www.soe.com/securityupdate.
About Sony Corporation
Sony Corporation is a leading manufacturer of audio, video, game, communications, key device and information technology products for the consumer and professional markets. With its music, pictures, computer entertainment and on-line businesses, Sony is uniquely positioned to be the leading electronics and entertainment company in the world. Sony recorded consolidated annual sales of approximately $78 billion for the fiscal year ended March 31, 2010. Sony Global Web Site: http://www.sony.net/
About Sony Computer Entertainment Inc.
Recognized as the global leader and company responsible for the progression of consumer-based computer entertainment, Sony Computer Entertainment Inc. (SCEI) manufactures, distributes and markets the PlayStation® game console, the PlayStation®2 computer entertainment system, the PSP® (PlayStation®Portable) handheld entertainment system and the PlayStation®3 (PS3®) system. PlayStation has revolutionized home entertainment by introducing advanced 3D graphic processing, and PlayStation 2 further enhances the PlayStation legacy as the core of home networked entertainment. PSP is a handheld entertainment system that allows users to enjoy 3D games, with high-quality full-motion video, and high-fidelity stereo audio. PS3 is an advanced computer system, incorporating the state-of-the-art Cell processor with super computer like power. SCEI, along with its subsidiary divisions Sony Computer Entertainment America Inc., Sony Computer Entertainment Europe Ltd., and Sony Computer Entertainment Korea Inc. develops, publishes, markets and distributes software, and manages the third party licensing programs for these platforms in the respective markets worldwide. Headquartered in Tokyo, Japan, SCEI is an independent business unit of the Sony Group.
CitazioneSECURITY UPDATE
As previously announced, we have been conducting an ongoing, thorough investigation stemming from the cyber attack in April and promised to notify you should there be any changes to the situation.
A press release was issued today outlining these details. We will promptly send a customer service notification via email to all of our impacted account holders whose customer data may have been stolen as a result of an illegal intrusion on our systems. This information was discovered less than 24 hours ago and in response, we took down our services until we could verify their security.
SOE is committed to delivering secure, stable and entertaining games for players of all ages and we're working around the clock to ensure this situation is resolved as quickly as possible. We deeply regret the inconvenience this has caused and appreciate your continued patience and feedback.
Sincerely,
Sony Online Entertainment
CUSTOMER SERVICE NOTIFICATION
May 2, 2011
Dear Valued Sony Online Entertainment Customer:
Our ongoing investigation of illegal intrusions into Sony Online Entertainment systems has discovered that hackers may have obtained personal customer information from SOE systems. We are today advising you that the personal information you provided us in connection with your SOE account may have been stolen in a cyber-attack. Stolen information includes, to the extent you provided it to us, the following: name, address (city, state, zip, country), email address, gender, birthdate, phone number, login name and hashed password.
Customers outside the United States should be advised that we further discovered evidence that information from an outdated database from 2007 containing approximately 12,700 non-US customer credit or debit card numbers and expiration dates (but not credit card security codes) and about 10,700 direct debit records listing bank account numbers of certain customers in Germany, Austria, Netherlands and Spain may have also been obtained. We will be notifying each of those customers promptly.
There is no evidence that our main credit card database was compromised. It is in a completely separate and secured environment.
We had previously believed that SOE customer data had not been obtained in the cyber-attacks on the company, but on May 1st we concluded that SOE account information may have been stolen and we are notifying you as soon as possible.
We apologize for the inconvenience caused by the attack and as a result, we have:
1) Temporarily turned off all SOE game services;
2) Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and
3) Quickly taken steps to enhance security and strengthen our network infrastructure to provide you with greater protection of your personal information.
We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable.
For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When SOE's services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your Station or SOE game account name or password for other unrelated services or accounts, we strongly recommend that you change them, as well.
To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports. We are providing the following information for those who wish to consider it:
U.S. residents are entitled under U.S. law to one free credit report annually from each of the three major credit bureaus. To order your free credit report, visit www.annualcreditreport.com or call toll-free (877) 322-8228.
We have also provided names and contact information for the three major U.S. credit bureaus below.
[...]
We are committed to helping our customers protect their personal data and we will provide a complimentary offering to assist users in enrolling in identity theft protection services and/or similar programs. The implementation will be at a local level and further details will be made available shortly in regions in which such programs are commonly utilized.
We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at 1 (866) 436-6698 should you have any additional questions.
Sincerely,
Sony Online Entertainment LLC
(https://www.gamers4um.it/public/smf/proxy.php?request=http%3A%2F%2Fchaobell.net%2Fnewgallery%2Fd%2F1820-2%2Fepic_fail2.jpg&hash=2c741f32eaae950df6b1aa8245a52d8b8684f0eb)
LOL!
Ma che cialtroni. :doubt2:
"Non c'è pace per Sony e gli hacker violano anche Sony Online Entertainment, dopo l'attacco a Playstation Network. Ora a essere in pericolo sono i dati di 24,6 milioni di utenti. Sembra che gli intrusi abbiano sfondato i sistemi di sicurezza di un vecchio database in disuso, posto in una location differente dalla server farm principale della compagnia di Tokio."
http://www.ilsole24ore.com/art/tecnologie/2011-05-03/hacker-hanno-colpito-anche-104359.shtml?uuid=AahMgwTD (http://www.ilsole24ore.com/art/tecnologie/2011-05-03/hacker-hanno-colpito-anche-104359.shtml?uuid=AahMgwTD)
Con un pertugio aperto al mondo, ci si espone ad una sodomia non desiderata.
Questa massima dei poveri, esce dal mio io come un conato di vomito indomabile, grande invenzione il web , grande opportunità' di sapienza , ma per chi ama la riservatezza c'e' poco da fare.
hahahah in germania ho visto un servizio sulla sony e quanto accaduto in queste settimane..
finiva in questo modo: "i giocatori intelligenti ora cambieranno pw dell'account sony... quelli ancora più intelligenti sono già passati alla concorrenza" :notooth:
In tutta questa faccenda la cosa che trovo più assurda sono le lamentele sul PSN "disattivato".
Ora, capisco benissimo la scocciatura di non poter giocare online e compagnia bella, ma la gravità dell'accaduto, almeno a mio modo di vedere, sta altrove. La stessa faccenda dei numeri di carta di credito (qualora confermata) sarebbe relativamente secondaria secondo me, perchè di solito ci sono ampie coperture assicurative contro le frodi e male che vada ti ritrovi con il fastidio di dover cambiare carta; il vero, immane pasticcio IMHO sta nella compromissione dei sistemi che ha portato all'acquisizione non autorizzata di dati personali di decine di milioni di persone.
Per quel che vale (prendetela con le pinze perchè non ho trovato conferme se non per lo schemino grafico, che circola nella versione con testo in giapponese) questi sarebbero i dettagli "tecnici" dell'intrusione e il numero di account compromessi/trafugati suddiviso per nazione:
(https://www.gamers4um.it/public/upload_imgs/20110505/th_psn_hacked1.jpg) (http://www.gamers4um.it/public/upload_imgs/20110505/psn_hacked1.jpg) (https://www.gamers4um.it/public/upload_imgs/20110505/th_psn_hacked2.jpg) (http://www.gamers4um.it/public/upload_imgs/20110505/psn_hacked2.jpg)
Citazione di: Patrick Seybold // Sr. Director, Corporate Communications & Social MediaToday our global network and security teams at Sony Network Entertainment and Sony Computer Entertainment began the final stages of internal testing of the new system, an important step towards restoring PlayStation Network and Qriocity services.
As previously mentioned, we’ve been working around the clock to rebuild the network and enhance protections of your personal data. It’s our top priority to ensure your data is safe when you begin using the services again.
We understand that many of you are eager to again enjoy the PlayStation Network and Qriocity entertainment services that you love, so we wanted you to be aware of this milestone and our progress. We will provide additional updates as soon as we can.
Important Step for Service RestorationCitazione di: Patrick Seybold // Sr. Director, Corporate Communications & Social MediaLast weekend, Sony Computer Entertainment announced that we will provide complimentary enrollment in an identity theft protection program. Here are the details of this program for PlayStation Network and Qriocity account holders in the United States only. We are working to make similar programs available in other countries/territories where applicable. Information will be posted on local websites/blogs when available.
Sony Computer Entertainment and Sony Network Entertainment International have made arrangements with Debix, Inc., one of the industry’s most reputable identity protection firms, to offer AllClear ID Plus at no cost to PlayStation Network and Qriocity account holders for 12 months from the time an account holder registers for the program.
Please note that we will start sending out activation emails for this program over the next few days, and you will have until June 18th to sign-up and redeem your code. You will need to sign up directly through AllClearID, not on Sony’s websites, and details, including step-by-step instructions for the program, will be emailed to United States PSN and Qriocity Account holders soon.
The details of the program include, but are not limited to:
* Cyber monitoring and surveillance of the Internet to detect exposure of an AllClear ID Plus customer’s personal information, including monitoring of criminal web sites and data recovered by law enforcement. If his/her personal information is found, the customer will be alerted by phone and/or email and will be provided advice and support regarding protective steps to take. The customer will also receive monthly identity status reports. Debix works with an alliance of cyber-crime experts from the government, academia and industry to provide these services.
* Priority access to licensed private investigators and identity restoration specialists. If an AllClear ID Plus customer receives an alert, or otherwise suspects that he/she may be the victim of identity theft, the customer can speak directly, on a priority basis, with an on-staff licensed private investigator, who will conduct a comprehensive inquiry. In the case of an identity theft, the customer can work with an identity restoration specialist to contact creditors and others, and take necessary steps to restore the customer’s identity.
* A $1 million identity theft insurance policy per user to provide additional protection in the event that an AllClear ID Plus customer becomes a victim of identity theft. This insurance would provide financial relief of up to $1 million for covered identity restoration costs, legal defense expenses, and lost wages that occur within 12 months after the stolen identity event.
More information will be available on the enrollment page, a link which will be included in the email you will receive.
We continue to work around the clock to have some PlayStation Network services and Qriocity services restored, and will be providing you specific details shortly.
Thank you.
Sony Offering Free ‘AllClear ID Plus’ Identity Theft Protection in the United States through Debix, Inc.Citazione di: A Letter from Howard Stringer
Dear Friends,
I know this has been a frustrating time for all of you.
Let me assure you that the resources of this company have been focused on investigating the entire nature and impact of the cyber-attack we’ve all experienced and on fixing it. We are absolutely dedicated to restoring full and safe service as soon as possible and rewarding you for your patience. We will settle for nothing less.
To date, there is no confirmed evidence any credit card or personal information has been misused, and we continue to monitor the situation closely. We are also moving ahead with plans to help protect our customers from identity theft around the world. A program for U.S. PlayStation Network and Qriocity customers that includes a $1 million identity theft insurance policy per user was launched earlier today and announcements for other regions will be coming soon.
As we have announced, we will be offering a “Welcome Back” package to our customers once our PlayStation Network and Qriocity services are up and running. This will include, among other benefits, a month of free PlayStation Plus membership for all PSN customers, as well as an extension of subscriptions for PlayStation Plus and Music Unlimited customers to make up for time lost.
As a company we — and I — apologize for the inconvenience and concern caused by this attack. Under the leadership of Kazuo Hirai, we have teams working around the clock and around the world to restore your access to those services as quickly, and as safely, as possible.
I know some believe we should have notified our customers earlier than we did. It’s a fair question. As soon as we discovered the potential scope of the intrusion, we shut down the PlayStation Network and Qriocity services and hired some of the best technical experts in the field to determine what happened. I wish we could have gotten the answers we needed sooner, but forensic analysis is a complex, time-consuming process. Hackers, after all, do their best to cover their tracks, and it took some time for our experts to find those tracks and begin to identify what personal information had — or had not — been taken.
As a result of what we discovered we notified you of the breach. Our investigation is ongoing, and we are upgrading our security so that if attacks like this happen again, our defenses will be even stronger.
In the last few months, Sony has faced a terrible earthquake and tsunami in Japan. But now we are facing a very man-made event – a criminal attack on us — and on you — and we are working with the FBI and other law enforcement agencies around the world to apprehend those responsible.
In the coming days, we will restore service to the networks and welcome you back to the fun. I wanted to personally reach out and let you know that we are committed to serving you to the very best of our ability, protecting your information better than ever, and getting you back to what you signed up for – all the games and great entertainment experiences that you expect from Sony.
With best regards,
Howard Stringer
A Letter from Howard StringerIn sintesi: Sony sta ultimando i test di verifica interna del PSN che dovrebbero portare in tempi brevi al ripristino del network comunicato alcuni giorni addietro; negli USA (ma in futuro potrebbero essere interessate anche altre nazioni) verranno offerti gratuitamente 12 mesi di copertura assicurativa per i danni causati da furto di identità; il presidente di Sony, Sir Howard Stringer fa il punto della situazione con le scuse agli utenti.
in tempi brevi... sono due sottimane che è down :boom:
Yep, ma l'annuncio ufficiale della ripresa parziale dei servizi "durante la settimana" è arrivato solo domenica scorsa.
Vedremo.
Citazione di: Patrick Seybold // Sr. Director, Corporate Communications & Social MediaAs you may know, we've begun the process of restoring the service through internal testing of the new system. We're still working to confirm the security of the network infrastructure, as well as working with a variety of outside entities to confirm with them of the security of the system. Verifying the system security is vital for the process of restoration. Additional comprehensive system checks and testing are still required, and we must complete that process before bringing the systems online.
As you've heard us say, our utmost priorities are the security of the network and ensuring your data is safe. We won't restore the services until we can test the system's strength in these respects.
When we held the press conference in Japan last week, based on what we knew, we expected to have the services online within a week. We were unaware of the extent of the attack on Sony Online Entertainment servers, and we are taking this opportunity to conduct further testing of the incredibly complex system. We know many of you are wanting to play games online, chat with your friends and enjoy all of the services PlayStation Network and Qriocity services have to offer, and trust me when I say we're doing everything we can to make it happen. We will update you with more information as soon as we have it. We apologize for the delay and inconvenience of this network outage.
Service Restoration UpdateCitazione di: Nick Caplin – Head of Communications, SCEEBoth Kazuo Hirai and Sir Howard Stringer have stated that we will be offering identity theft protection for those affected by the malicious attack on PlayStation Network and many of you may have seen the details of the service available in North America.
As I have explained previously, creating a similar offering for the many countries within the SCEE region is a very complicated process. Each country has a different way of handling identity theft; some offer relatively sophisticated services whilst others are much more modest.
We are currently in the process of identifying how we manage this situation and once the programme is ready to launch, we will provide details of exactly which services are available in each country and explain how to sign up. We hope to do this early next week.
Also, look out for more information on the rest of our Welcome Back programme, including which free content you will be eligible for. We will be offering PSN users the opportunity to select two PS3 games from a list of five, as well as offering PSP users the opportunity to choose two games from a list of four. We will let you know exactly what games are available very soon.
Please be assured that we are continuing to work around the clock to have some PlayStation Network and Qriocity services restored and will provide you with specific details shortly.
SCEE's Identity Theft Protection OfferingSony comunica che lo stop ai servizi PSN si protrarrà ulteriormente fino al termine delle verifiche dei "nuovi" sistemi di sicurezza. Dal blog Europeo arrivano i primi dettagli sul "Welcome Back" program: gli utenti PSN potranno scegliere due giochi PS3 da una lista di cinque, mentre gli utenti PSP potranno scegliere due giochi da una lista di quattro. Ulteriori informazioni verranno fornite in seguito, appena disponibili.
http://www.youtube.com/watch?v=oYFHlfHObbk
:lol:
"E' Nintendo! Sono loro è una congiura non lo capisci!?"
"Noooo! Non prenderò mai l'Xbox!!"
Ha ragione:
(https://www.gamers4um.it/public/smf/proxy.php?request=http%3A%2F%2Fimg508.imageshack.us%2Fimg508%2F1775%2F47e0ce236z8f0.jpg&hash=d51ff6e464afbc3120689d118d08a711483521f3)
:asd:
CitazioneI know you all want to know exactly when the services will be restored. At this time, I can't give you an exact date, as it will likely be at least a few more days. We're terribly sorry for the inconvenience and appreciate your patience as we work through this process.
http://blog.us.playstation.com/2011/05/10/psn-restoration-timeline-update/
Nuovo aggiornamento della situazione, ma ancora nessuna data "definitiva" prevista per la ripresa dei servizi PSN.
A parte la vicenda la repressione Sony ha avuto connotati paranoici e censori, ultimamente; penso ad esempio a quanto accanimento per blindare a tutti i costi la possibilità di installare Linux. (Funzione che era ottima, secondo me)
CitazioneSony Computer Entertainment introduce maggiori misure di sicurezza in vista del ripristino dei servizi di PSN.
Sony Computer Entertainment (SCE) e Sony Network Entertainment International (SNEI, l'azienda) inizieranno oggi la prima fase del ripristino per regione dei servizi di PlayStation Network e Qriocity. Il ripristino per fasi avverrà per Paese a partire dalle Americhe e da Europa, Australia, Nuova Zelanda e Medio Oriente.
La prima fase del ripristino dei servizi per il Nord America e l'Europa includerà:
* Accesso ai servizi di PlayStation Network e Qriocity, inclusa la reimpostazione delle password.
* Ripristino del gioco online su PlayStation 3 e PSP.
* Riproduzione dei video noleggiati dalla sezione Video su PlayStation Store, se all'interno del periodo di noleggio, su PS3, PSP e Media Go.
* Q Music Unlimited, per gli abbonati attuali, su PS3 e PC.
* Accesso ai servizi di terzi, come VidZone e MUBI.
* Categoria Amici su PS3, inclusi elenco Amici, funzionalità chat, confronta trofei, ecc.
* PlayStation Home
Maggiori misure di sicurezza
In seguito al criminale attacco cibernetico che ha colpito il centro dati di San Diego, in California (USA), il 20 aprile 2011 SNEI ha sospeso i servizi di PlayStation Network e Qriocity per consentire all'azienda di eseguire le indagini del caso e migliorare la sicurezza generale dell'infrastruttura di rete.
Grazie alla collaborazione con rispettate società esterne che si occupano di sicurezza, l'azienda ha implementato ulteriori nuove misure di sicurezza per rafforzare il monitoraggio di attività non autorizzate e offrire ai clienti maggiore protezione per quanto riguarda le loro informazioni personali.
L'azienda ha effettuato miglioramenti significativi nell'ambito della sicurezza dei dati, che includono l'aggiornamento e l'aggiunta di tecnologie di sicurezza di livello avanzato, software per il monitoraggio e test di vulnerabilità e penetrazione aggiuntivi, oltre a livelli di cifratura migliorati e ulteriori firewall.
L'azienda ha inoltre aggiunto una serie di altre misure all'infrastruttura di rete, tra cui un sistema di avviso tempestivo per attività insolite, che potrebbe segnalare un tentativo di violazione della rete.
"Vorrei porgere il mio più sentito rammarico per gli inconvenienti che questo incidente vi ha causato e colgo l'occasione per ringraziare tutti voi per la pazienza dimostrata durante il processo di ripristino", ha affermato Kazuo Hirai, Executive Deputy President di Sony Corporation.
"Non ho parole per ringraziarvi della pazienza e del supporto dimostrati durante questo difficile momento. Siamo consapevoli che il processo ha generato frustrazione anche tra i clienti più fedeli, che sono ansiosi di poter tornare a utilizzare i loro prodotti e servizi Sony. Abbiamo intrapreso azioni decise a tutti i livelli per far fronte alle preoccupazioni emerse in seguito a questo incidente e siamo impegnati a tempo pieno e a livello globale per garantire la protezione dei dati dei consumatori".
[...]
Come misura aggiuntiva, Fumiaki Sakai, presidente di Sony Global Solutions Inc. (SGS), è stato nominato Chief Information Security Officer di SNEI. Oltre al suo ruolo attuale all'interno di SGS, presso SNEI Fumiaki Sakai si occuperà del rafforzamento generale della sicurezza delle informazioni all'interno dell'infrastruttura di rete dell'azienda.
Fumiaki Sakai guiderà il processo di reclutamento di un CISO permanente per SNEI. In qualità di CISO, Fumiaki Sakai riporterà a Tim Schaaff, presidente di SNEI, e a Shinji Hasejima, CIO di Sony Corporation.
"Siamo consapevoli dell'importanza di riportare i nostri servizi online, ma non vogliamo affrettare i tempi rischiando di non effettuare test completi ed efficaci delle nostre misure di sicurezza migliorate. La sicurezza dei consumatori resta la nostra priorità principale," ha aggiunto Hirai. "Desideriamo rassicurare i nostri clienti che le loro informazioni personali sono protette con alcune delle migliori tecnologie attualmente disponibili, così che tutti possano godersi nella massima tranquillità i servizi offerti da PlayStation Network e Qriocity".
Il ripristino dei servizi nelle Americhe e in Europa, Australia, Nuova Zelanda e Medio Oriente sta per iniziare e i consumatori saranno presto in grado di utilizzare alcune delle funzionalità online offerte dai servizi di PlayStation Network e Qriocity. L'azienda conta di completare il ripristino dei servizi entro la fine di maggio 2011.
L'azienda offrirà a tutti gli utenti registrati di PlayStation Network e Qriocity un pacchetto di "bentornato" che includerà servizi e contenuti premium.
Maggiori informazioni sull'iniziativa saranno disponibili a breve alla pagina eu.playstation.com (http://eu.playstation.com).
Prima di iniziare a usare nuovamente PlayStation Network...
Con il ripristino di PSN è stata introdotta una misura di sicurezza che richiede l'aggiornamento della password dell'account di PlayStation Network prima che tu possa iniziare a usare nuovamente PSN.
Se possiedi una PlayStation 3, puoi farlo eseguendo l'aggiornamento alla versione 3.61 del software di sistema e quindi accedendo a PlayStation Network dal menu XMBTM (XrossMediaBar) una volta che il servizio sarà ripristinato nel tuo Paese. Per ulteriori informazioni, consulta la pagina eu.playstation.com/ps3/support/system-software (http://eu.playstation.com/ps3/support/system-software).
In alternativa, puoi modificare la password visitando la pagina https://store.playstation.com/login.gvm dal tuo PC. Questa operazione dovrebbe richiedere pochi minuti. Se desideri ulteriore assistenza, consulta la guida dettagliata all'indirizzo eu.playstation.com/psppsn.
In caso di domande, contattaci alla pagina it.playstation.com/psnoutage. Per ulteriori informazioni sull'intrusione e sul ripristino dei servizi di PlayStation Network e Qriocity, tieni d'occhio il PlayStation.Blog alle pagine blog.eu.playstation.com (http://blog.eu.playstation.com), twitter.com/PlayStationEU (http://twitter.com/PlayStationEU) ed eu.playstation.com (http://eu.playstation.com) per gli ultimi aggiornamenti.
http://it.playstation.com/home/news/articles/detail/item369674/Il-ripristino-di-PlayStation-Network-%C3%A8-iniziato/
Ripristinati parzialmente i servizi PSN, come preannunciato l'accesso al network prevede obbligatoriamente l'aggiornamento del firmware e il cambio della password.
Il videomessaggio di Hirai:
http://www.youtube.com/watch?v=2tHl6O5Sp8w
Di "welcome back pack" o come cavolo si chiama manco l'ombra....
Ennesima presa per i fondelli?
ma sarebbe questo il welcome-pack per l'eu?
All existing PlayStation Network members will be able to access the following from PlayStation Store*:
Two PS3 games from the following list:
* LittleBigPlanet
* Infamous*
* Wipeout HD/Fury
* Ratchet and Clank: Quest for Booty
* Dead Nation*
Sony ci comunica i giochi che intende regalare all'utenza danneggiata da questi disagi:
2 titoli PS3 a scelta tra questi saranno scaricabili gratuitamente dallo store (quando tornerà online):
LittleBigPlanet
Infamous
Wipeout HD/Fury
Ratchet and Clank: Quest for Booty
Dead NationSe si possiede anche un account PSP, altri 2 titoli a scelta tra questi:
LittleBigPlanet PSP
ModNation PSP
Pursuit Force
Killzone Liberation*In più, come già anticipato in precedenza, verrà offerto un mese di PSN Plus gratuito a chi non è registrato e due mesi aggiuntivi a chi è già membro.
Comunicato ufficiale di Sony:
CitazioneOnce we restore PlayStation Store, which will be just a little while longer, you will have the opportunity to claim your Welcome Back gifts. Please note that the Welcome Back programme is only available for those countries with access to PlayStation Store*.
All existing PlayStation Network members will be able to access the following from PlayStation Store*:
Two PS3 games from the following list:
LittleBigPlanet
Infamous*
Wipeout HD/Fury
Ratchet and Clank: Quest for Booty
Dead Nation*
For those with PSP accounts, you will also be eligible to download two PSP games from the following list:
LittleBigPlanet PSP
ModNation PSP
Pursuit Force
Killzone Liberation*
- 30 days free PlayStation Plus membership for non PS Plus subscribers*
- Existing PlayStation Plus subscribers will be given 60 days free subscription.
- For existing Music Unlimited subscribers, you will be given 30 days free subscription.
- We are working on a Welcome Back offer in PlayStation Home and will share that when it is confirmed.
I would like to thank all of the developers and publishers involved in this programme for their support in making this happen. We certainly couldn't have done it without you.
You will be able to access this content once PlayStation Store comes back online and we are doing everything we can to make that happen as soon as possible.
Thank you for your support and keep checking back on the blog for more information.
For eligibility for the welcome back programme consumers must be an account holder on 20 April 2011. Specific details about these offers and eligibility requirements will be posted as the services go live. All existing PSN registrants have 30 days from when the welcome back programme goes live to redeem their content.
For the German market, InFamous and Dead Nation will be replace with Super Stardust HD and Hustle Kings in the selection of PS3 games.
For the German market, Pursuit Force and Killzone Liberation will be replaced with Everybody's Golf 2 and Buzz Junior Jungle Party in the selection of PSP games. Killzone Liberation will not offer online gameplay functionality.
Access to the 30 days free PS Plus subscription is only available for those countries where PS Plus is offered. You will have access to the PS Plus content planned for May for 30 days. Access to the free games and exclusive features finishes at the end of the 30-day subscription period. Anything you buy with exclusive discounts, dynamic themes and premium avatars are yours to keep forever.
http://blog.eu.playstation.com/2011/05/16/details-of-the-welcome-back-programme-for-scee-users-2/
Citazione di: maxam il 16 Maggio, 2011, 22:07:21Di "welcome back pack" o come cavolo si chiama manco l'ombra....
Ennesima presa per i fondelli?
Prima di poter scaricare gli omaggi devono comunque riaprire il PS Store... :sisi:
Ottimo comunque, io prendo Infamous che tenevo sott'occhio da un po', e poi probabilmente Wipeout. :gogogo:
(Joe ho aggiunto al tuo post il link al comunicato sul Blog PS EU)
LittleBigPlanet ce l'ho
Infamous ce l'ho
Wipeout HD/Fury ce l'ho
Ratchet and Clank: Quest for Booty ce l'ho
Dead Nation Questo no per fortuna
:serio2:
Racket e Camorra è quello che dura poco, vero? Non è il primo uscito per PS3. :(
Infamous sarà mio!
Citazione di: Joe il 17 Maggio, 2011, 11:23:19Racket e Camorra è quello che dura poco, vero?
Non so se duri poco, però è quello uscito a prezzo semi-budget, quindi credo sia probabile.
Forse ce l'ha Solid? Magari può confermare lui. :sisi:
Citazione di: Kiwi il 17 Maggio, 2011, 10:32:33[millemila "ce l'ho"]
:serio2:
Abbastanza ownatuccio eh? :hihi: :P
Citazione di: Joe il 17 Maggio, 2011, 11:23:19
Racket e Camorra è quello che dura poco, vero? Non è il primo uscito per PS3. :(
Infamous sarà mio!
si, è il secondo capitolo, dura 4 ore mi pare :sisi:
Citazione di: Turrican3 il 17 Maggio, 2011, 11:27:00
Forse ce l'ha Solid? Magari può confermare lui. :sisi:
o forse io visto che l'ho scritto sopra?! :mad:
Citazione
Abbastanza ownatuccio eh? :hihi: :P
eh già :serio2:
Citazione di: Kiwi il 17 Maggio, 2011, 11:37:23o forse io visto che l'ho scritto sopra?! :mad:
Eh ho capito, ma l'hai scritto
dopo il mio intervento, quindi perchè l'incaxxatura?! :sweat:
Citazione di: Turrican3 il 17 Maggio, 2011, 11:51:16
Eh ho capito, ma l'hai scritto dopo il mio intervento, quindi perchè l'incaxxatura?! :sweat:
Citazione di: Kiwi il 17 Maggio, 2011, 10:32:33
Ratchet and Clank: Quest for Booty ce l'ho
:serio2:
Citazione di: Turrican3 il 17 Maggio, 2011, 11:27:00
Non so se duri poco, però è quello uscito a prezzo semi-budget, quindi credo sia probabile.
Forse ce l'ha Solid? Magari può confermare lui. :sisi:
:mmmm:
Err... mi sfuggì, evidentemente. :teeth:
Citazione di: Turrican3 il 17 Maggio, 2011, 11:27:00
Abbastanza ownatuccio eh? :hihi: :P
Che t'aspettavi da un sonaro doc? :joe:
Citazione di: Joe il 17 Maggio, 2011, 12:55:10Che t'aspettavi da un sonaro doc? :joe:
Più che altro la sua signature recita "Insomniac fanboy", quindi era strano che non avesse il giuoco in questione.
Un po' come me con Mario o Zelda insomma. :D
Citazione di: EU PS Bloguser question: what about folks with a ps3 and a psp?
Nick Caplin: In that case you wil be able to get two games for each platform
Sony conferma esplicitamente sul blog (in risposta ad apposito quesito) che gli utenti in possesso di PS3 e PSP potranno scaricare due titoli per ciascuna piattaforma:
http://blog.eu.playstation.com/2011/05/16/details-of-the-welcome-back-programme-for-scee-users-2/#comment-146761
quindi 4 in tutto?
Sì, sembra che il "Welcome Pack" sia, diciamo così, cumulativo. :sisi:
Citazione di: Turrican3 il 17 Maggio, 2011, 10:15:22
Prima di poter scaricare gli omaggi devono comunque riaprire il PS Store... :sisi:
Ottimo comunque, io prendo Infamous che tenevo sott'occhio da un po', e poi probabilmente Wipeout. :gogogo:
(Joe ho aggiunto al tuo post il link al comunicato sul Blog PS EU)
Idem :gogogo: , ma Dead Nation che e'?
Dalle immagini pare uno shooter tipo Alien Breed (remake), quindi con visuale dall'alto un po' sfalsata.
Non lo conosc(ev)o il giuoco sinceramente se non per sentito dire, ma il team che lo realizza è in gamba, ex-Amiga. :gogogo:
Non male per me la possibilità di avere Little Big Planet: non l'ho ancora giocato e mi farebbe piacere :)
Eh beh caro Romeo, del resto come si suol dire, a caval donato... :D
bah.. niente di interessante per me nel welcome pack :thumbdown:
tento l'accesso e mi dice che devo cambiare pw e che mi è stata spedita una mail,che però non arriva :mad:
Citazione di: Mystic il 17 Maggio, 2011, 20:17:20
bah.. niente di interessante per me nel welcome pack :thumbdown:
secondo me non è male, soprattutto infamous :sisi:
Citazione di: Kiwi il 18 Maggio, 2011, 09:04:30
secondo me non è male, soprattutto infamous :sisi:
infamous lo ho già. ma dopo un pò mi ha fatto cascare le balle.
quindi per me non ci sta niente di interessante.
mi è arrivata la mail per il cambio pw
contiene un link... che non va :o
Citazione di: Reiz il 18 Maggio, 2011, 13:15:57
mi è arrivata la mail per il cambio pw
contiene un link... che non va :o
è un passo avanti :ehsi:
Non è che è un tentativo di phishing?!
Verifica per benino il link... :sweat:
Ad ogni modo fino a poco fa il sito era in manutenzione, potrebbe essere correlata la cosa.
Citazione di: Turrican3 il 18 Maggio, 2011, 14:05:09
sito era in manutenzione
è esattamente il messaggio che appare
Beh allora è sicuramente quello il poBBlema. :sisi:
Con le millemila richieste contemporanee dopo il lungo "black-out" sarà andato in sovraccarico il/i server...
sperem
intanto però sono offline...
http://www.eurogamer.net/articles/2011-05-18-sonys-psn-password-page-hacked
http://www.neogaf.com/forum/showthread.php?t=430574
http://www.neogaf.com/forum/showthread.php?t=430519
Altro che sovraccarico dei server, il sito web Sony per il reset della password sarebbe stato messo "down" perchè è stata scoperta a tempo record una vulnerabilità.
Incredibile. :sweat:
ne parla anche engadget
http://www.engadget.com/2011/05/18/psn-logins-exploited-again-sony-takes-sign-in-pages-offline/
incredibile davvero.. sempre peggio... sempre più zimbelli del mondo :king:
Questo succede quando vai con l'uccello in mano contro un nido di calabroni nella pretesa di trovare godimento (metafora ad arte tesa a sottolineare la stupidità di sony tra rimozione feature, querele e terrorismo nei confronti di gente che se vuole e se gli gira bene ti mette in mutande economicamente)
Secondo me la caxxata primaria Sony l'ha fatta nel "dimenticarsi" di manutenere come si deve i propri sistemi. Microsoft non ha certo meno "nemici" sparsi per il globo eppure credo non le sia mai capitato nulla di simile. Insomma hacker ok, ma pare che Sony una bella mano gliel'abbia data di suo...
Citazione di: Turrican3 il 18 Maggio, 2011, 22:20:48
Secondo me la caxxata primaria Sony l'ha fatta nel "dimenticarsi" di manutenere come si deve i propri sistemi. Microsoft non ha certo meno "nemici" sparsi per il globo eppure credo non le sia mai capitato nulla di simile. Insomma hacker ok, ma pare che Sony una bella mano gliel'abbia data di suo...
Probabilmente Sony si è concentrata più sui jailbreakes che sugli hakers.
Cattiverrima questa! :bua: :hihi:
CitazioneQ: So what exactly is working right now?
A: Sign-in for PlayStation Network and Qriocity (including the resetting of passwords), online gameplay for PS3 and PSP, playback of rental video content on PS3 (if within rental period), Music Unlimited powered by Qriocity on PS3 (for current subscribers), access to services such as Netflix, Hulu, Vudu, and MLB.tv, “Friends” category on PS3 (including Friends List, Chat Functionality, Trophy Comparison, etc), in-game leaderboards, and PlayStation Home.
Q: I’m having trouble changing my password/I forgot which email I used on my account/I used a fake email to set up my account.
A: Click here (http://us.playstation.com/support/answer/index.htm?a_id=2360) for a set of tips on resetting your password. If you’ve gone through the process and are waiting for an email from us, please note that the very large number of requests has caused certain ISPs to slow the rate at which recipients get emails from us. Please be patient as the systems work through the backlog.
Q: The PlayStation Store hasn’t updated since April 19th. When can I download digital games that were planned to be released since then?
A: To date, three Tuesday publishes were missed, which included items like Under Siege and the MotorStorm Apocalypse demo. Rest assured that you won’t miss any of this great content. To catch up on the large amount of material, we’ll be publishing to the PlayStation Store multiple times per week once commerce functionality is restored. We will update the PlayStation.Blog with information on timing of the Store restoration, as well as the full list of new content as each publish occurs.
Q: How will PlayStation Plus members be affected by the PSN downtime? A number of games/items were slated to go live or come down on April 26th.
A: We will be picking back up with the PlayStation Plus content calendar where we left off to ensure that you won’t miss out on anything.
Q: Sucker Punch has indicated that they will extend the inFAMOUS 2 beta. Any details?
A: Sucker Punch is evaluating extending the inFAMOUS 2 beta, as well as expanding its scope. Stay tuned for more details here in the coming days.
Q: Is anything special planned for the SOCOM 4 multiplayer community?
A: Zipper will announce details on activities to re-engage fans of SOCOM 4 who have patiently waited to play online.
Q: What about the Call of Duty: Black Ops Double XP weekend that was missed while PSN was down?
A: We have been in discussions with our friends at Treyarch, and they have ensured that all Call of Duty: Black Ops fans will get an extra Double XP event as soon as PSN comes back online. We don’t have details on timing just yet, but look forward to an announcement as soon as we have news.
Q: How can I redeem the Welcome Back offer that was mentioned by Kazuo Hirai? What’s in it?
A: Hang tight – we’ll be announcing all the details soon.
[...]
Q: When will the PlayStation.Blog start talking about games again?
A: Tomorrow! Thank you for bearing with us as our role changed over the past few weeks. We’ll be once again talking games every day leading up to E3, which is just a few short weeks away.
http://blog.us.playstation.com/2011/05/16/psn-faq-restoration-questions-answered/
CitazioneWe temporarily took down the PSN and Qriocity password reset page. Contrary to some reports, there was no hack involved. In the process of resetting of passwords there was a URL exploit that we have subsequently fixed.
Consumers who haven’t reset their passwords for PSN are still encouraged to do so directly on their PS3. Otherwise, they can continue to do so via the website as soon as we bring that site back up.
http://blog.us.playstation.com/2011/05/18/update-on-psn-password-reset-process/
Questo il messaggio ufficiale sull'accaduto dal PS Blog, più il punto della situazione con una FAQ. Seconfo Gamasutra (http://www.gamasutra.com/view/news/34739/Sony_Tells_Dev_Partners_PlayStation_Store_To_Return_May_24.php), che menziona un presunto documento interno diffuso da Sony, il PS Store potrebbe tornare online il 24 maggio.
Citazione di: Frozzo il 18 Maggio, 2011, 21:24:47
Questo succede quando vai con l'uccello in mano contro un nido di calabroni nella pretesa di trovare godimento (metafora ad arte tesa a sottolineare la stupidità di sony tra rimozione feature, querele e terrorismo nei confronti di gente che se vuole e se gli gira bene ti mette in mutande economicamente)
:lol:
sono finalmente riuscito a cambiare la password (https://www.gamers4um.it/public/smf/proxy.php?request=http%3A%2F%2Fwww.wegrinta.net%2FforumNew%2Fimages%2Fsmilies%2Fbananalazy.gif&hash=0d0593a5c41dcb8d0dc1fd29feb84ede9a536714)
CitazionePlayStation Network will undergo routine maintenance today (24 maggio NdTurry), between 16:00 BST and 00:00 BST. If you wish to play online during the maintenance, please ensure you sign in to PSN before 16:00.
The latest information I have on PlayStation Store is that we are aiming to have it live by the end of May. Contrary to popular rumours, it will not be reopening tomorrow (25 maggio NdTurry) but we will let you know here as soon as the date is confirmed.
We’re sorry for any inconvenience caused by this essential maintenance.
L'ultimo aggiornamento ufficiale in materia, diffuso poco tempo addietro (il 24 maggio per l'esattezza), parla ancora di "fine maggio" come data possibile per la riapertura del PS Store:
http://blog.eu.playstation.com/2011/05/24/playstation-network-maintenance-later-today/
CitazioneSONY AND SONY COMPUTER ENTERTAINMENT ANNOUNCE FULL RESTORATION OF PLAYSTATION®NETWORK SERVICES
Tokyo, May 31, 2011 – Sony Corporation and Sony Computer Entertainment (SCE) announced today that Sony Network Entertainment International (SNEI, the company) will fully restore all PlayStation®Network services in the Americas, Europe/PAL territories and Asia, excluding Japan, Hong Kong, and South Korea by the end of this week. The company will also resume Music Unlimited powered by Qriocity™ for PlayStation®3 (PS3®), PSP® (PlayStation®Portable), VAIO and other PCs. Details for Japan, Hong Kong, and South Korea as well as the remaining services on Qriocity will be announced as they become available.
The company implemented considerable security enhancements to the network infrastructure, as well as conducted testing of the payment process and commerce functions. The first phase of PlayStation Network and Qriocity restoration began on May 15 in the Americas and Europe/PAL territories, followed by Japan and Asian countries and regions on May 28, when the company brought partial services back online. With this partial restoration users were able to access to some of the services such as online game play, account management, friend lists and chat functionality were restored. The full restoration of PlayStation Network as well as part of services to become available on Qriocity will include:
• Full functionality on PlayStation®Store
• In-game commerce
• Ability to redeem vouchers and codes
• Full functionality on Music Unlimited powered by Qriocity for PS3, PSP, VAIO and
other PCs
• Full functionality on Media Go
Customers will be able to purchase and download games and video content from the PlayStation®Store on PS3 or PSP. In addition, consumers will have full access to Music Unlimited powered by Qriocity through PS3, PSP, VAIO and other PC's. Service restoration of Video on Demand powered by Qriocity™ and Music Unlimited powered by Qriocity for a variety of network-enabled Sony devices will be announced later.
"We have been conducting additional testing and further security verification of our commerce functions in order to bring the PlayStation Network completely back online so that our fans can again enjoy the first class entertainment experience they have come to love," said Kazuo Hirai, Executive Deputy President, Sony Corporation. "We appreciate the patience and support shown during this time."
The company will be offering customers a "Welcome Back" package of services and premium content to all registered PlayStation Network* and Qriocity account services. The details of this program will continue to be detailed regionally.
* Only available for those countries with access to PlayStation®Store.
http://blog.us.playstation.com/2011/05/30/full-psn-services-including-playstation-store-return-this-week/
Sony annuncia ufficialmente la riapertura del PS Store durante questa settimana in America, Europa/territori PAL e Asia.
CitazioneI'm happy to confirm that PlayStation Store is open and you can now download content and redeem voucher codes. We will update you with the full lists of new content available to PlayStation Network members and PlayStation Plus subscribers here on the PlayStation.Blog in the next few hours.
You may have noticed that the content promised as part of the Welcome Back offer is not yet live. It is currently in the final stages of testing and will be available to download very soon; we'll be sure to let you know when.
Il PS Store ha riaperto ieri (2 giugno), il pacchetto Welcome Back sarà reso disponibile in seguito:
http://blog.eu.playstation.com/2011/06/02/playstation-store-is-available-now/
ah ecco,mi pareva di non vederlo... :bua:
Citazione di: Reiz il 3 Giugno, 2011, 09:12:22
ah ecco,mi pareva di non vederlo... :bua:
Anche io mi sono fiondato ma non l'ho trovato :'(
Secondo me vale comunque la pena di non aver troppa fretta, perchè sicuramente quando i giochi aggratisse andranno finalmente online tutti si fionderanno a scaricarli, ergo download lumaca.
CitazioneWith the PlayStation Store back online, we’ve been getting all caught up this week, having launched an abundance of amazing content for download on PlayStation 3 and PSP. Today, we’re excited to launch the Welcome Back program to thank you for your loyalty and below we’ve detailed what is available, how to go about downloading it and a list of frequently asked questions.
Thanks again for your patience and understanding as we restored the PlayStation Network and Qriocity services – your support has meant a lot to us and is greatly appreciated.
Q: What’s in the Welcome Back Program?
A: To start, all PSN members who had signed up before the outage (April 21, 2011) will be able to select two free games for the PS3 and two free games for the PSP.
For PS3 owners, go to the ‘Welcome Back’ section in the PlayStation Store, and select 2 titles from the following list:
* Dead Nation
* inFAMOUS
* LittleBigPlanet
* Ratchet & Clank: Quest for Booty
* Wipeout HD + Fury
For PSP owners, go to the ‘Welcome Back’ section of PlayStation Store on your PSP system and select 2 titles from the following list:
* LittleBigPlanet (PSP)
* ModNation Racers
* Pursuit Force
* Killzone Liberation
*For the German market, InFamous and Dead Nation will be replace with Super Stardust HD and Hustle Kings in the selection of PS3 games. Pursuit Force and Killzone Liberation will be replaced with Everybody’s Golf 2 and Buzz Junior Jungle Party in the selection of PSP games. Killzone Liberation will not offer online gameplay functionality.
How to claim your free games
* Go to PlayStation Store from the XMB
* Click on the Welcome Back banner on the Storefront or the Latest tab
* Go into the Welcome Back category and select the ‘PlayStation 3 Free Games’ item, and then select ‘Get Now’ on the following screen
* You will be taken back to the Welcome Back section where you will be able to select your two free games
* These instructions are applicable to both PS3 and PSP
In addition, we’re giving free access to our premium subscription service, PlayStation Plus, which includes free games, huge discounts, exciting exclusives and added features like online storage and automatic downloads, to all PSN members for 30 days at no charge, requiring no long term commitment. As with the games above, go to the PlayStation Store and under the ‘Welcome Back’ section, select ‘PlayStation Plus: 30 Days Free’, and you’ll be given access to all of the benefits of PlayStation Plus. Note that this will not auto-renew and simply expires 30 days after activation.
Current Plus subscribers had an extra 60 days added to their existing subscription at no charge. For current Plus subscribers, no action is needed as the 60 days have automatically been added to your subscription. Another additional 10 days will be added to your subscription in a few days’ time.
PlayStation Network users will also get a large number of free virtual items in PlayStation Home as a show of appreciation for your patience while Home was inaccessible. More information and will be available in the near future, so watch out for any announcements from the PlayStation Home team.
A selection of “On Us” movie rentals are currently available to PlayStation Network customers this weekend only, where Video Service is available.
Finally, current Music Unlimited Premium subscription members will receive an additional 60 days of free premium subscription. Any Music unlimited free trial users who were affected by the outage will receive 30 days of service.
Q: When will I have access to the Welcome Back Program?
A: The content offered as part of the Welcome Back Program is available for download today and will be available for 30 days.
Q: I have both PS3 and PSP. Does this mean I will get 4 games all together?
A: Yes, as long as you were a PSN member before April 20, 2011, you’ll be able to receive up to 4 games based on the titles listed above; 2 on each platform.
Q: Are there any limitations to the PS3 and PSP games we are receiving for free as part of the Welcome Back Program?
A: None. These games are yours to keep.
Q: I no longer have the option to choose my free Welcome Back games. What can I do?
A: If you navigate away from the Welcome Back section of the store without choosing your free games or exit the store completely you may need to follow the below in order to choose and download your free games.
1. On your PlayStation 3 or PlayStation Portable navigate to the PlayStation Network icon on the XMB
2. Log into your PlayStation Network account and choose Account Management > Transaction Management > Services List
3. Choose “PlayStation Network Promotions” from the list of services displayed
4. Select either “PS3 Free Games” or “PSP Free Games” and then choose “Select Content”
You will be taken to the store to choose your remaining free games.
Q: When does the 30 days of my PlayStation Plus access expire?
A: Your PlayStation Plus 30 day access will expire 30 days from the date you activated it in PlayStation Store.
Q: Do I get to keep the free games in PlayStation Plus forever?
A: Content that is free in PlayStation Plus will not be available after your PlayStation Plus time has expired. However, if you decide to join PlayStation Plus, you’ll have access to all of the content you downloaded during your 30 day access for as long as you are a subscriber.
Q: Do I get to keep any games or content I purchased with the PlayStation Plus discount?
A: Yes. Any content you purchase at a discount is yours to keep, regardless of your subscription status.
Q: What content will be in PlayStation Plus when I activate my 30 days?
A: A full list of available PlayStation Plus content and discounts for our Welcome Back customers was detailed on the blog earlier this week.
Q: Where can I find the Welcome Back content in Home?
A: We are still putting our Welcome Back content for Home together and will communicate this soon. Check back here for more details – our aim is to give away content that has not been available before.
Remember, if you didn’t see your question answered above, drop us a line below and we’ll do our best to answer it. Welcome Back!
http://blog.eu.playstation.com/2011/06/03/welcome-back-content-is-available-now-frequently-asked-questions-answered/
Pacchetto gratuito Welcome Back disponibile, istruzioni/FAQ dal PSBlog.
Sony si scusa con l'utenza giapponese per il prolungato "black out" dei servizi online; contrariamente ad Europa e USA infatti il Playstation Store nipponico continua ad essere non disponibile:
http://www.andriasang.com/e/blog/2011/06/24/sony_psn_notice/
CitazioneSONY AND SONY COMPUTER ENTERTAINMENT ANNOUNCE FULL RESTORATION OF PLAYSTATION®NETWORK AND QRIOCITY™ SERVICES IN JAPAN
Sony Corporation
Sony Computer Entertainment Inc.
Tokyo, July 4, 2011 - Sony Corporation and Sony Computer Entertainment (SCE) announced today that Sony Network Entertainment International (SNEI, the company) will fully restore all PlayStation®Network and Qriocity™ services in Japan on July 6.
As the result of a criminal cyber attack on the company's data-center located in San Diego, California, U.S.A., SNEI shut down the PlayStation®Network and Qriocity™ services on April 20, in order for the company to undergo an investigation and make enhancements to the overall security of the network infrastructure. Implementing new and additional security measures, the company started a phased restoration of services in Japan on May 28. Further, after conducting testing of the payment process and commerce functions, the company restored services in Hong Kong on June 14 and in South Korea on June 24, following full restoration in the Americas, Europe/PAL territories and in some Asian countries and regions on June 2. With the full service restoration in Japan, PlayStation®Network and Qriocity™ services will have been restored in all countries and regions where the services were operated before the system was shut down in April.
For customers in Japan, all services of PlayStation®Network and Qriocity™ including the following items will be available on July 6:
* Full functionality on PlayStation®Store
* In-game commerce
* Ability to redeem vouchers and codes
* Full functionality on "Video On Demand powered by Qriocity™" across all compatible devices
* Full functionality on Media Go
As previously announced, the company will be offering a "Welcome Back" package of services and premium content to all registered customers after the full restoration of services.
http://www.sony.net/SonyInfo/News/Press/201107/11-0704E/index.html
Sony annuncia il ripristino dei servizi PSN in Giappone a partire da mercoledì 6 luglio.